# InBox ParentChildList

Version 6.0.0

Creation date 2022-06-03

# Resources

Module to generate a report indicating named children and parents.

# Prerequisites

# Framework

The following versions of the OTRS framework are supported:

• [6.0.x]

# Modules

The following modules are required:

• InBox Core 6.24.7 or superior
• InBox Library 6.5.6 or superior

# Operational system

The following operating systems are required:

• [None]

# Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ ParentChildList-6.0.0.opm

# Usage

# Creating a custom report

To create the new report, navigate to the menu 'Reports -> Statistics' and click on dynamic list and choose the object 'ParentChildList':

After that, the x-axis will include 2 new columns:

• Ticket child: Number of ticket child
• Ticket parent: Number of ticket parent

Example of generated report: